Contact mango
Need help with your mango order or have a question before you shop? Our support team is here to help with clear, friendly assistance.
Email us at [email protected].
We typically respond within 24–48 hours during customer service hours.
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
What to include in your message
To help us respond as quickly as possible, please include the details that apply to your request:
- Your full name and email address used at checkout
- Your order number, if your question is about a purchase
- The item name, size, color, or product link, if your question is about a specific product
- A short description of what you need help with
- Photos, if they are helpful for a product, return, exchange, or delivery concern
Order support
Contact mango for help with order details, order changes, payment questions, confirmation emails, or issues that come up after checkout.
Shipping support
Reach out if you need help understanding shipping updates, delivery timing, tracking information, or a delivery concern related to your order.
Returns and exchanges
We can help with return or exchange questions, including eligibility, instructions, item details, and what information to provide with your request.
Product questions
Ask us about sizing, fit, colors, materials, product availability, or choosing the right item before placing your order.
Account help
If you need help with your mango account, please email us with the email address connected to your account and a brief explanation of the issue.
Contact form
Use the contact form on this page, or email us directly at [email protected]. Please avoid sending duplicate messages about the same request so we can keep support moving smoothly.
Privacy reassurance
Information you share with mango support is used to review your request and respond to your customer service question. Please do not include sensitive payment details in your message.
We’re here to help
Thanks for contacting mango. Send us the details of your request, and our support team will get back to you as soon as possible.
